Cookie & Data Usage Policy
Understanding how TechFlowStream uses cookies and tracking technologies to enhance your network troubleshooting experience
Last Updated: March 15, 2025
What Are Cookies and Tracking Technologies?
Cookies are small text files stored on your device when you visit techflowstream.app. Think of them as digital sticky notes that help our platform remember your preferences and improve your network troubleshooting sessions.
Beyond traditional cookies, we use several tracking technologies including web beacons, pixel tags, and local storage. These tools work together to create a smoother experience when you're diagnosing network issues or accessing our educational resources.
Most of these technologies are invisible to you but play a crucial role in making our platform more responsive and personalized for your specific networking challenges.
Types of Tracking We Use
Required for basic platform functionality like login sessions, network diagnostic tools, and security features. These cannot be disabled without affecting core features.
Remember your preferences for network monitoring views, dashboard layouts, and troubleshooting tool settings to save you time during future visits.
Help us understand which network troubleshooting features are most helpful and where users encounter difficulties, allowing us to improve our platform.
Monitor platform performance and load times for diagnostic tools, ensuring optimal speed when you're troubleshooting time-sensitive network issues.
How Tracking Enhances Your Experience
Network Diagnostic Personalization
When you use our network troubleshooting tools, cookies help remember your most frequently used diagnostic commands and preferred output formats. This means faster access to the tools you rely on most.
Learning Path Optimization
Our tracking helps identify which educational resources are most effective for different skill levels. If you're working through our network troubleshooting courses, we can suggest relevant materials based on your progress and areas of focus.
Platform Performance Monitoring
We track how quickly our diagnostic tools load and respond, especially important when you're dealing with network outages where every second matters. This data helps us optimize performance across different connection types.
- Session continuity during long troubleshooting sessions
- Automatic saving of diagnostic configurations
- Customized dashboard layouts for your workflow
- Quick access to recently used network tools
- Personalized educational content recommendations
Data Retention and Control
Retention Periods
Essential cookies remain active during your session. Functional preferences are stored for up to 12 months. Analytics data is aggregated and anonymized after 90 days, while performance metrics are retained for 6 months to identify trends.
You have several options for controlling how we track your usage:
- Browser Settings: Configure cookie acceptance, blocking, and deletion through your browser preferences
- Selective Blocking: Allow essential cookies while blocking analytics or functional tracking
- Regular Clearing: Set your browser to automatically clear cookies at specified intervals
- Incognito Mode: Use private browsing for temporary sessions without persistent tracking
Managing Your Browser Settings
Browser Configuration Guide
Each browser offers different levels of control over cookies and tracking. Here's how to access these settings:
Settings → Privacy & Security → Cookies and other site data
Settings → Privacy & Security → Cookies and Site Data
Preferences → Privacy → Manage Website Data
Settings → Cookies and site permissions → Cookies
Keep in mind that blocking certain cookies may affect your ability to use some network diagnostic features or may require you to reconfigure your preferences each time you visit.
Third-Party Integration
Some of our network monitoring tools integrate with third-party services for enhanced functionality. These integrations may use their own tracking mechanisms:
- Network performance monitoring services that track diagnostic tool effectiveness
- Educational content providers for supplementary learning materials
- Analytics platforms that help us understand platform usage patterns
- Support chat systems for technical assistance during troubleshooting
These third-party services have their own privacy policies, and we encourage you to review them if you have concerns about additional data collection.
Mobile and App Usage
When accessing TechFlowStream through mobile browsers or our mobile-optimized interface, similar tracking technologies apply. Mobile browsers typically offer granular control over cookie acceptance and storage.
Mobile usage patterns help us optimize our responsive design, ensuring network diagnostic tools remain functional across different screen sizes and connection types commonly used in field troubleshooting scenarios.
Updates and Changes
We review and update this policy periodically to reflect changes in our tracking practices or regulatory requirements. Significant changes will be communicated through platform notifications or email updates to active users.
The current version date appears at the top of this policy. We recommend reviewing this information occasionally, especially if you notice changes in how the platform behaves or remembers your preferences.
Questions About Our Cookie Usage?
Contact our privacy team for specific questions about data collection or to request information about your stored data.
Email: contact@techflowstream.app
Address: No. 45, Siwei 2nd Road, Lingya District, Kaohsiung City, Taiwan 802
Phone: +886223888226